Monthly Archives: September, 2010

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    The word of mouth grilled cheese

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    There’s a grilled cheese man in New York who runs the most delicious anti-social business I’ve ever heard of. I say he’s anti-social not because he doesn’t have a blog or share widgets and whatnot, but because he appears out of thin air with with…

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    User experience first

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    Like any business that charges on an hourly basis, we have a time-tracking system. The system is slow, prone to crashing and chock-full of icons that give little indication of what their purpose in life is. It is, quite simply, the epitome of bad user…

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    Happy birthday, William J. Lashua

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    Who is William Lashua, you ask?  Only the most popular 90 year old on the internet at the moment. (No, Betty White’s not quite that old yet.) See, Saturday is William’s birthday. Someone came across a poster asking people to come to his birthday party,…

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    What is mobile?

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    “What is your mobile strategy” is a question that has received a lot of attention this year. In fact, I’m ready to call it the question of the year, just as pundits declared 2010 the year of mobile (and 2009, 2008 and 2007 before that)….